Effective Date: 21/08/2023

Thank you for choosing Red Chilliezs Restaurant. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://redchilliezs.com, and interact with our online services. Your privacy is important to us, and we are committed to ensuring the security of your information.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our website or services.

  1. Information We Collect

We collect various types of information when you interact with our website and services:

Personal Information: When you place an order, make a reservation, or use our contact form, we may collect your name, email address, phone number, and other relevant information.
Order Details: If you order food for takeaway or delivery, we collect information about your order, delivery address, and payment information.
Reservation Details: If you reserve a table through our online reservation page, we collect information about the reservation date, time, and party size.
Feedback and Inquiries: When you use our contact us form to leave feedback or make inquiries, we collect the information you provide.

  1. How We Use Your Information

We use the collected information for various purposes, including:

Order Processing: To process and fulfil your orders for takeaway or delivery.
Reservation Management: To manage and confirm your table reservations.
Communication: To respond to your inquiries, feedback, and requests.
Improvement: To improve our services, website functionality, and customer experience.
Marketing: With your consent, we may send you promotional emails about our offerings, special deals, and events.

  1. Sharing Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who help us operate our website, process orders, and manage reservations.
Legal Compliance: We may share your information to comply with legal obligations, respond to lawful requests, and protect our rights and the rights of others.
Business Transfers: In the event of a business merger, acquisition, or sale, your information may be transferred to the new entity.

  1. Your Choices

You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email.
You can modify or delete your personal information by contacting us through the provided contact details.

  1. Security

We implement reasonable security measures to protect your information from unauthorized access and misuse.

  1. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

  1. Updates to Privacy Policy

We may update this Privacy Policy from time to time. The effective date at the beginning of the policy will reflect the latest revision date.

  1. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us using the information below:

Red Chilliezs Restaurant
629 London Rd,
Southend-On-Sea,
Westcliff-on-Sea
SS0 9PE

Thank you for trusting Red Chilliezs Restaurant with your personal information.